Welcome to Kaguyasu.com, the premier destination for exceptional office furniture. Our commitment at Kaguyasu.com is to enhance your office environment with a curated selection of high-quality, stylish, and comfortable office furnishings. From ergonomic chairs that support long hours of work to sleek, modern desks that elevate your workspace, each product is a testament to our dedication to excellence. As you proceed with your payment, rest assured that you are investing in furniture that not only looks great but also contributes to a productive and comfortable office setting. Thank you for choosing Kaguyasu.com, where we blend functionality with style to create the perfect office space for you.

Pricing Policy

We’re committed to offering high-quality furniture at fair and competitive prices. Please review our pricing policy below to understand how we manage price changes and promotions.

1. Real-Time Pricing

All prices listed on our website reflect current pricing and are subject to change without prior notice. Prices may vary based on supply, demand, shipping costs, and seasonal promotions.

2. Promotions & Holiday Sales

We run limited-time sales and discounts throughout the year, especially around major holidays like Independence Day, Black Friday, and Christmas. Promotional prices are valid only during the advertised sale period and do not apply to past purchases.

3. Price Adjustments

We do not offer price adjustments for orders placed before a promotion begins. Our pricing is dynamic and reflects the market and promotional strategy at the time of purchase. We recommend subscribing to our newsletter to stay updated on upcoming sales.

4. Discounts and Coupons

If you forget to apply a valid discount code during checkout, please contact us before your order ships and we’ll do our best to assist. Once an order has been shipped, discounts cannot be applied retroactively.

5. Pricing Errors

In rare cases, pricing errors may occur due to system or technical issues. We reserve the right to cancel any order placed with an incorrect price and will notify you as soon as possible.

6. Shipping Fee Adjustments

The shipping fee shown at checkout is an estimated amount. If the actual shipping cost is significantly higher (e.g., due to remote delivery areas, oversized items, or special handling requirements), we will contact you via email and may request an additional payment to cover the excess cost.

At Kaguyasu.com, your convenience and security are our top priorities, including the payment process. To ensure smooth and worry-free transactions, we accept a variety of commonly used and secure payment methods, including:

Payment method

We support online payment and bank transfer.

1.Online payment

American Express
Diners Club
Discover
Google Pay
JCB
MasterCard
Visa

2.Bank transfer

Checkout and Payment Process:

Add Products to Your Cart: Start by exploring our extensive product range and adding your desired items to your shopping cart.
Review Your Cart: Simply click on the shopping cart icon to review the items you've added. You can easily update quantities or remove items as needed.
Proceed to Checkout: When you're ready to finalize your purchase, just click the "Proceed to Checkout" button.
Billing Information: Please provide your billing information, including your name, shipping address, and contact details. It's essential to ensure the accuracy of your shipping address for on-time delivery.
Shipping Method: Select your preferred shipping method and review the associated costs. Please note that shipping options and prices may vary.
Payment Method: You can choose from any of the following secure payment methods: American Express, Diners Club, Discover, Google Pay, JCB, MasterCard or Visa. Depending on your choice, you will be securely redirected to the respective payment website or platform to complete the payment.

Payment Guide:

Use your banking app or visit your bank branch to initiate the bank transfer.
Enter the payment details provided above in the transfer form or app.
Ensure that you correctly input the order reference number in the payment information to ensure accurate matching with your order.
Complete the bank transfer and retain the transfer receipt as confirmation.

Note: Please complete the payment within 30 days after a successful order to prevent order cancellation.

Payment Method: Bank Transfer

Payment Instructions:
Payee's Name: [Your Company Name] (or Individual Name if applicable)
Bank Name: [Bank Name]
Account Number: [Your Bank Account]
Branch Information: [Bank Branch or Address]
Payment Amount: [Total Order Amount]
Order Reference Number: [Order Number]

Payment Guide:
Use your banking app or visit your bank branch to initiate the bank transfer.
Enter the payment details provided above in the transfer form or app.
Ensure that you correctly input the order reference number in the payment information to ensure accurate matching with your order.
Complete the bank transfer and retain the transfer receipt as confirmation.

Note:
Please complete the payment within 30 days after a successful order to prevent order cancellation.
Once the payment is made, kindly send the payment confirmation to support@kaguyasu.com for us to expedite the processing of your order.

Thank you for your support and for using the offline bank transfer payment method. If you have any questions or need assistance, feel free to contact our customer service team.

Contact Us: If you have any inquiries about our payment options or encounter any challenges during the payment process, our dedicated customer service team is here to help. Feel free to reach out to us at support@kaguyasu.com or use our online chat feature to connect with a representative directly on our website. We're committed to making your payment experience as seamless as possible.

At Kaguyasu.com, we strive to offer not only exceptional products but also an exceptional shopping journey. Our selection of secure payment methods caters to your preferences, ensuring that your transaction is both convenient and trustworthy. If you have any questions or need assistance, don't hesitate to reach out to us at support@kaguyasu.com or use our online chat feature on our website. We're here to help make your payment process as smooth as possible.

Business Hours: 10:00 AM to 5:00 PM, Monday to Friday (GMT-5:00) Eastern Standard Time- New York

Email: support@kaguyasu.com